Hospitals are ill-prepared to treat transgender patients for conditions unrelated to their gender transition because providers haven't been properly trained. Transgender advocates say problems continue with hospitals putting trans patients in rooms with patients of the opposite gender, humiliating or disrespecting transgender patients, or denying them healthcare altogether. Hospitals must develop policies that address transgender patients' needs, they urge. The Emergency Nurses Association recommended best practices for treating trans patients, including: asking patients how they would like to be addressed; using the pronouns reflecting the gender with which they identify; and asking only clinically relevant questions. Advocates also say hospitals should ensure that transgender patients' electronic medical records are up to date with gender-identity information and their preferred name and pronoun.